Smart inContact - intelligent, secure messaging
Use the app when banking online to approve transactions
use the app when banking online to approve transactions and more
What this is
Stay secure and in control
Approve
Smart inContact uses secure messaging on the Banking App, for you to manage and approve certain transactions when banking online.
Verify
When an attempt is made to login to your Online Banking profile from a PC or mobile device that has not been verified, you will receive a Smart inContact notification on the app requesting you to approve/verify the device.
Secure messaging
Smart inContact on the Banking App can be set from E0.01, giving you full control of money going in and out of your account.
Approve online transactions
Approve and interact
We have changed the way you approve transactions that require authorisation while banking online.
Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging on the Banking App, so that you can approve these transactions securely.
Secure messaging
Secure, intelligent and interactive
You will be notified on the app of all account activity such as payments, deposits and swipes. If these were not authorised by you, please visit your nearest FNB branch to report the fraud.
Your Smart inContact alert amount can be set from E0.01 (this is the minimum amount that will trigger a Smart inContact message on your app when a transaction is performed on your account).