Mbabane Branch
Physical Address
1st House
Betfusile Street
Mbabane
Postal Address
PO Box 1337
Mbabane
Swaziland
Telephone Number: +268 2404 1961/5
Fax Number: +268 2404 4535
Branch 6-Digit Code: 280164
Corporate Place Branch
Physical Address
Corporate Place
2nd Floor
Swazi Plaza
Postal Address
PO Box 261
Eveni
H103
Telephone Number: +268 2404 3431
Fax Number: +268 2404 3121
Branch 6-Digit Code: 281264
The Gables Agency
Physical Address
Gables Shopping Complex
Shop No 3
Ezulwini
Postal Address
PO Box 308
Matsapha
Swaziland
Telephone Number: +268 2416 2777
Fax Number: +268 2416 2804
Branch 6-Digit Code: 281064
Matsapha Branch
Physical Address
Lot 171
1st Avenue
Matsapha
Postal Address
PO Box 308
King Mswati III Avenue
Matsapha
Telephone Number: +268 2518 7570/5
Fax Number: +268 2518 7805
Branch 6-Digit Code: 281064
Mahhala Agency
Physical Address
Lot 445
Matsamo Shopping Complex
Matsapha
Postal Address
PO Box 308
Matsapha
Swaziland
Telephone Number: +268 2518 7611
Fax Number: +268 2518 7525
Branch 6-Digit Code: 281064
Manzini Branch
Physical Address
Makabongwe House
Nkoseluhlaza Street
Manzini
Postal Address
PO Box 645
Manzini
Swaziland
Telephone Number: +268 2505 3181/5
Fax Number: +268 2505 3188
Branch 6-Digit Code: 282064
Bhunu Mall Agency
Physical Address
Bhunu Mall Shopping Complex
Shop No U16
Ngwane Street
Manzini
Postal Address
PO Box 645
Manzini
Swaziland
Telephone Number: +268 2505 7950/1
Fax Number: +268 2505 7972
Branch 6-Digit Code: 282064
Big Bend Branch
Physical Address
Shop No 1
Matata Shopping Complex
Big Bend
Postal Address
PO Box 2
Matata
Swaziland
Telephone Number: +268 2364 6000/5
Fax Number: +268 2364 6006
Branch 6-Digit Code: 286064
Nhlangano Agency
Physical Address
Plot 239/240
4th Street
Nhlangano
Postal Address
Private Bag 5
Nhlangano
Swaziland
Telephone Number: +268 2207 9321
Fax Number: +268 2207 9327
Branch 6-Digit Code: 282164
Pigg's Peak Branch
Physical Address
15 Mambo House
Evelyn Baring Street
Piggs Peak
Postal Address
PO Box 464
Piggs Peak
Swaziland
Telephone Number: +268 2437 1900/3
Fax Number: +268 2437 1894
Branch 6-Digit Code: 282364
Siteki Branch
Physical Address
Plot 127
Jacaranda Avenue
Siteki
Postal Address
PO Box 602
Siteki
Swaziland
Telephone Number: +268 2343 4393
Fax Number: +268 2343 4416
Branch 6-Digit Code: 286064
Simunye Branch
Physical Address
Simunye Plaza
Shop No 38B
Simunye
Postal Address
PO Box 357
Simunye
Swaziland
Telephone Number: +268 2383 8601
Fax Number: +268 2416 2804
Branch 6-Digit Code: 283164
Smart inContact allows you to safely approve Online Banking transactions on the Banking App, verify devices that log in to your profile, and use secure messaging to immediately report any fraudulent transactions 24/7.
Smart inContact uses secure messaging via the FNB Banking App, for you to manage and approve certain transactions when banking online.
For any unknown or suspicious transactions, you will be able to use the app to connect to the fraud helpline immediately.
When an attempt is made to log in to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via a Smart inContact requesting you to approve/verify the device.
If you suspect any unauthorised activity on your account you can connect to the fraud helpline immediately.
Smart inContact on the Banking App can be set from SZL P0.01, giving you full control of money going in and out of your account.
Report fraud for any suspicious swipes, withdrawals, payments, transfers and more.
We have changed the way you approve transactions that require authorisation while banking online.
Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging via the Banking App, so that you can approve these transactions securely.
This means that you are no longer vulnerable should fraudsters attempt to perform a SIM swap on your number.
When an attempt is made to log in to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via Smart inContact requesting you to approve/verify the device.
You will have the option to accept and approve the PC or mobile device. If you suspect fraud or unauthorised activity on your account, you can report fraud immediately via the app.
You will be notified via the app of all account activity such as payments, deposits and swipes. If these are not authorised by you, you will be able to report fraud immediately.
Have more control of money going in and out of your account by personalising your Smart inContact settings.
Your Smart inContact alert amount can be set from L0.01 (this is the minimum amount that will trigger a Smart inContact message on your app when a transaction is performed on your account).
This is just another safety measure to ensure your online banking stays secure.
Smart inContact provides you with the means to easily and quickly report fraud via the app for any suspicious swipes, withdrawals, debit orders, payments, transfers and more.