Find a branch


Mbabane Branch

Physical Address
1st House
Betfusile Street
Mbabane

Postal Address
PO Box 1337
Mbabane
Swaziland

Telephone Number: +268 2404 1961/5
Fax Number: +268 2404 4535
Branch 6-Digit Code: 280164

Corporate Place Branch

Physical Address
Corporate Place
2nd Floor
Swazi Plaza

Postal Address
PO Box 261
Eveni
H103

Telephone Number: +268 2404 3431
Fax Number: +268 2404 3121
Branch 6-Digit Code: 281264

The Gables Agency

Physical Address
Gables Shopping Complex
Shop No 3
Ezulwini

Postal Address
PO Box 308
Matsapha
Swaziland

Telephone Number: +268 2416 2777
Fax Number: +268 2416 2804
Branch 6-Digit Code: 281064

Matsapha Branch

Physical Address
Lot 171
1st Avenue
Matsapha

Postal Address
PO Box 308
King Mswati III Avenue
Matsapha

Telephone Number: +268 2518 7570/5
Fax Number: +268 2518 7805
Branch 6-Digit Code: 281064

Mahhala Agency

Physical Address
Lot 445
Matsamo Shopping Complex
Matsapha

Postal Address
PO Box 308
Matsapha
Swaziland

Telephone Number: +268 2518 7611
Fax Number: +268 2518 7525
Branch 6-Digit Code: 281064

Manzini Branch

Physical Address
Makabongwe House
Nkoseluhlaza Street
Manzini

Postal Address
PO Box 645
Manzini
Swaziland

Telephone Number: +268 2505 3181/5
Fax Number: +268 2505 3188
Branch 6-Digit Code: 282064

Bhunu Mall Agency

Physical Address
Bhunu Mall Shopping Complex
Shop No U16
Ngwane Street
Manzini

Postal Address
PO Box 645
Manzini
Swaziland

Telephone Number: +268 2505 7950/1
Fax Number: +268 2505 7972
Branch 6-Digit Code: 282064

Big Bend Branch

Physical Address
Shop No 1
Matata Shopping Complex
Big Bend

Postal Address
PO Box 2
Matata
Swaziland

Telephone Number: +268 2364 6000/5
Fax Number: +268 2364 6006
Branch 6-Digit Code: 286064

Nhlangano Agency

Physical Address
Plot 239/240
4th Street
Nhlangano

Postal Address
Private Bag 5
Nhlangano
Swaziland

Telephone Number: +268 2207 9321
Fax Number: +268 2207 9327
Branch 6-Digit Code: 282164

Pigg's Peak Branch

Physical Address
15 Mambo House
Evelyn Baring Street
Piggs Peak

Postal Address
PO Box 464
Piggs Peak
Swaziland

Telephone Number: +268 2437 1900/3
Fax Number: +268 2437 1894
Branch 6-Digit Code: 282364

Siteki Branch

Physical Address
Plot 127
Jacaranda Avenue
Siteki

Postal Address
PO Box 602
Siteki
Swaziland

Telephone Number: +268 2343 4393
Fax Number: +268 2343 4416
Branch 6-Digit Code: 286064

Simunye Branch

Physical Address
Simunye Plaza
Shop No 38B
Simunye

Postal Address
PO Box 357
Simunye
Swaziland

Telephone Number: +268 2383 8601
Fax Number: +268 2416 2804
Branch 6-Digit Code: 283164

News + insights

News

Report incident


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za


Other important numbers

Identity theft

Online fraud

SIM swap

ATM security

Card skimming

Shoulder surfing

Scams

Lost or stolen cards

ATM security


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Card skimming


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Online fraud


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Shoulder surfing


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Identity theft


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Scams


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

Lost or stolen cards


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

SIM swap


Contact details

Telephone number
+268 2518 4637


Email
callcentreswz@fnb.co.za

How to get Webroot® SecureAnywhere™


Click on the Webroot® download link provided after you login to your account. The entire Webroot® SecureAnywhere™ agent will download onto your PC within seconds.

Data protection - supply of information to the bank

In its continued effort to improve your Online Banking security, the bank may obtain, from Webroot®, information relating to security threats on your computer which is important in assisting us to monitor and identify such security threats. In downloading and installing the Webroot® software, you authorise Webroot® to disclose the information to us and you consent to the bank receiving and using the information. We undertake to keep the collected information confidential.

Existing Online Banking Terms and Conditions apply.

What is the difference between my antivirus and Webroot® SecureAnywhere™ Identity Shield?


Webroot® SecureAnywhere™ Identity Shield is focused on protecting the details you share with a website; antivirus software is focused on detecting and removing viruses on your PC. Most antivirus products work on the principle of specifically identifying a threat either by its signature or simple behaviour and preventing its damaging effects by removing any malicious software it finds.

Webroot® SecureAnywhere™ Identity Shield adds a secondary layer of protection and is designed to neutralise hard-to-detect malicious software such as banking Trojans by using a series of generic protection mechanisms, keeping your identity and online activity secure:

  • Protects credentials entered into websites from being stolen by malware that has bypassed your antivirus software
  • Alerts you if you try to access a phishing website
  • Alerts you if malware tries to re-direct you to a malicious website
  • Prevents malware from reading or copying the information on a webpage
  • Detects existing malware and viruses on your PC, and those trying to install

Will Webroot® SecureAnywhere™ affect my use of the internet?


No. The software is designed to be unobtrusive, letting you know only if a malicious site is identified, by displaying a clear warning message on your screen.

How to uninstall Prevx SafeOnline™ on my computer


If you need to uninstall Prevx SafeOnline™, you should

  • Click on 'Start' and open the Windows Control Panel
  • Select 'Add or Remove Programs' (install or remove programs and Windows components)
  • Select Prevx from the list, select 'Change/Remove' to uninstall Prevx SafeOnline™

Is there a user guide on how to use the Webroot® SecureAnywhere™ Identity Shield software?


Yes, follow the (Webroot® SecureAnywhere™ Identity Shield Manual) link for more information.

You may also want to have a look at the (FAQs) to help you launch the Webroot® SecureAnywhere™ Identity Shield on your PC.

Call the Online Assistance contact centre


Telephone
+260 211 366800

What this is


Webroot® is a leading supplier of cloud-based endpoint security solutions. Their products are designed to be fast, effective and user-centric, while providing a high level of protection for your PC and the information you share on the internet.

Webroot® SecureAnywhere™ is absolutely free to Online Banking and Online Banking Enterprise™ users.

Should you wish to purchase the full anti-virus software provided by Webroot® this can be done via Webroot® SecureAnywhere™ website: http://www.webroot.com/En_US/index.html

How to get Webroot® SecureAnywhere™

What Webroot® can do for you


Webroot® SecureAnywhere™ helps to:

  • Blocks phishing and known malicious websites
  • Protect cookies and saved web site data
  • Detect and prevent man-in-the-middle attacks
  • Protect against key loggers
  • Protect sensitive clipboard data
  • Protect against URL grabbing attacks
  • Protect browser components from external attacks
  • Protect against man-in-the-browser attacks
  • Isolate untrusted browser add-ons from data
  • Block browser process modification attempts
  • Block suspicious access to browser windows

Qualifying criteria


Online Banking or Online Banking Enterprise™ users

Webroot® SecureAnywhere™


FNB Online is serious about security


Webroot® is a leading supplier of cloud-based endpoint security solutions.

What this is


Webroot® SecureAnywhere™ is absolutely free


Webroot® is a leading supplier of cloud-based endpoint security solutions. Their products are designed to be fast, effective and user-centric.

What Webroot® can do for you


Now you can transact securely


Webroot® SecureAnywhere™ helps to:

  • Blocks phishing and known malicious websites
  • Protect cookies and saved web site data

FAQs


Understanding Webroot®

Getting Webroot® made easy



Online Banking Terms and Conditions apply