Find a branch


Mbabane Branch

Physical Address
1st House
Betfusile Street
Mbabane

Postal Address
PO Box 1337
Mbabane
Swaziland

Telephone Number: +268 2404 1961/5
Fax Number: +268 2404 4535
Branch 6-Digit Code: 280164

Corporate Place Branch

Physical Address
Corporate Place
2nd Floor
Swazi Plaza

Postal Address
PO Box 261
Eveni
H103

Telephone Number: +268 2404 3431
Fax Number: +268 2404 3121
Branch 6-Digit Code: 281264

The Gables Agency

Physical Address
Gables Shopping Complex
Shop No 3
Ezulwini

Postal Address
PO Box 308
Matsapha
Swaziland

Telephone Number: +268 2416 2777
Fax Number: +268 2416 2804
Branch 6-Digit Code: 281064

Matsapha Branch

Physical Address
Lot 171
1st Avenue
Matsapha

Postal Address
PO Box 308
King Mswati III Avenue
Matsapha

Telephone Number: +268 2518 7570/5
Fax Number: +268 2518 7805
Branch 6-Digit Code: 281064

Mahhala Agency

Physical Address
Lot 445
Matsamo Shopping Complex
Matsapha

Postal Address
PO Box 308
Matsapha
Swaziland

Telephone Number: +268 2518 7611
Fax Number: +268 2518 7525
Branch 6-Digit Code: 281064

Manzini Branch

Physical Address
Makabongwe House
Nkoseluhlaza Street
Manzini

Postal Address
PO Box 645
Manzini
Swaziland

Telephone Number: +268 2505 3181/5
Fax Number: +268 2505 3188
Branch 6-Digit Code: 282064

Bhunu Mall Agency

Physical Address
Bhunu Mall Shopping Complex
Shop No U16
Ngwane Street
Manzini

Postal Address
PO Box 645
Manzini
Swaziland

Telephone Number: +268 2505 7950/1
Fax Number: +268 2505 7972
Branch 6-Digit Code: 282064

Big Bend Branch

Physical Address
Shop No 1
Matata Shopping Complex
Big Bend

Postal Address
PO Box 2
Matata
Swaziland

Telephone Number: +268 2364 6000/5
Fax Number: +268 2364 6006
Branch 6-Digit Code: 286064

Nhlangano Agency

Physical Address
Plot 239/240
4th Street
Nhlangano

Postal Address
Private Bag 5
Nhlangano
Swaziland

Telephone Number: +268 2207 9321
Fax Number: +268 2207 9327
Branch 6-Digit Code: 282164

Pigg's Peak Branch

Physical Address
15 Mambo House
Evelyn Baring Street
Piggs Peak

Postal Address
PO Box 464
Piggs Peak
Swaziland

Telephone Number: +268 2437 1900/3
Fax Number: +268 2437 1894
Branch 6-Digit Code: 282364

Siteki Branch

Physical Address
Plot 127
Jacaranda Avenue
Siteki

Postal Address
PO Box 602
Siteki
Swaziland

Telephone Number: +268 2343 4393
Fax Number: +268 2343 4416
Branch 6-Digit Code: 286064

Simunye Branch

Physical Address
Simunye Plaza
Shop No 38B
Simunye

Postal Address
PO Box 357
Simunye
Swaziland

Telephone Number: +268 2383 8601
Fax Number: +268 2416 2804
Branch 6-Digit Code: 283164

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How we collect your personal information


Whenever you use this website, complete an application form, contact us electronically, or use one of the services or facilities offered by us or any affiliate party, we will collect your personal information.

Why and how we collect and use personal information


In order to make your use of this website and all products and services offered on this website as successful and pleasurable as possible, it is necessary for us to find out exactly what you need and want from us. The following are reasons why we would collect your personal information:

  • To identify you;
  • In order for us to process your instructions or requests;
  • In order for us to ensure that we meet your needs, we may collect and analyse your personal information and combine all the information that we have about you to compile a profile of you in order for us to personalise and tailor our services to meet your specific needs;
  • Once we have collected and analysed your personal information, we may send you promotional material or details which we think may be of interest to you. If any of this promotional information relates to products, promotions, news or services of an affiliate party, and if you indicate that you would like more details, we may inform the affiliate party to contact you directly. We will however, only inform an affiliate party to contact you directly if you have indicated that this is agreeable to you.

Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties, for their independent use, without your consent.

If at any stage, after you have given us your consent, you no longer wish us to use or share your personal information with an affiliate party; you may at any stage withdraw your consent.

Protection of your personal information


We value the information that you choose to provide us with and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

When you use the services or facilities provided by us, you may be given an access number, user name, password and/or personal identification number (PIN). You are responsible for maintaining the secrecy and confidentiality of your user name, access card, password and/or personal identification number ("PIN").

Correction of personal information


If you ever want to update or correct any of your personal information held by us, kindly contact your branch (or relationship manager) at the following numbers;

Big Bend : (+268) 2364 6000
Corporate Place: (+268) 2404 3431
Gables: (+268) 2416 2777
Mahhala: (+268) 2518 7611
Manzini: (+268) 2505 3181
Matsapha: (+268) 2518 5566
Mbabane: (+268) 2404 1961
Nhlangano: (+268) 2207 9321
Piggs Peak: (+268) 2437 1900
Simunye: (+268) 2383 8600
Siteki: (+268) 2343 4393

Alternatively, you can update and correct your information yourself by logging onto Internet Banking.

Info held by third party


If you ever want to update or correct any of your personal information held by us, kindly contact your branch(or relationship manager) at the following numbers:

Big Bend : (+268) 2364 6000
Corporate Place: (+268) 2404 3431
Gables: (+268) 2416 2777
Mahhala: (+268) 2518 7611
Manzini: (+268) 2505 3181
Matsapha: (+268) 2518 5566
Mbabane: (+268) 2404 1961
Nhlangano: (+268) 2207 9321
Piggs Peak: (+268) 2437 1900
Simunye: (+268) 2383 8600
Siteki: (+268) 2343 4393

Alternatively, you can update and correct your information by logging in to your Online Banking profile.

Cookies


You agree that we shall be entitled to send "cookies" from this website to your computer. We use the word "cookie" to refer to information that is sent from this website to your hard drive, where it is saved and contains information to personalise your experience on this website. In this way, the next time you use this website we will know who you are and that you have visited this website before.

Privacy Policy


Respecting your privacy

The Privacy Policy governs the manner in which the bank treats your personal information collected electronically when you use our website.

 

What this is


We respect your privacy + personal information


This Privacy Policy governs the manner in which FNB Swaziland ('we', 'our', the 'Bank') treats your personal information collected electronically when you use our website (which can be found at www.fnbswaziland.co.sz), apply online for certain products and services, contact us electronically or register for one of the services offered on the website.

We respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and to keep it confidential, even when you are no longer our customer.

Information disclosure


Committed to guarding your privacy


We subscribe to the following principles in relation to the personal information we hold

  • We will only collect, disclose, collate, process and store ('use') your personal information with your express written permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required.
  • We will disclose in writing, the specific purpose for which we use, request and store your personal information. We will also keep a record of that personal information and the specific purpose for which we collect it.
  • We will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express written permission to do so, or unless we are permitted to do so by law.

Further to the above, we will disclose your personal information without your consent:

  • If we are required to do so by law or a court order
  • If disclosure is in the public interest
  • If disclosure is in the Bank's interest
  • With your implied consent
 

What happens if you disable your cookie functionality?

Clearing or disabling cookies may limit your banking functionality.

You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie.

However, our website(s) (and many other websites) rely on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.


What are cookies?

A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website.

We use this information to make your visit to our site as easy and useful as possible.


Types of cookies we use

There are two main types of cookies:

Session cookies
When you close your browser, some cookies are deleted. These are called session cookies.

Persistent cookies
Other cookies are stored on your device until they expire or you choose to delete them. They are called persistent cookies. These cookies are sent back to us each time you visit our site.


What we use cookies for

We use cookies for session management, user device identification and classification, traffic routing, and analytics.


Is your personal information at risk?

No, we will never save any personal information, including login details or other personal information on your computer.

Children


Protecting the privacy of children


FNB takes the privacy of children very seriously. Children should obtain their guardian's consent before providing / submitting any personal information about themselves on the FNB Swaziland website.

FNB Swaziland will not require children to provide any personal information other than that which is reasonably necessary to use the FNB Swaziland website.

If FNB Swaziland determines that a user is a child, FNB Swaziland will not use or maintain his/her personal information without the guardian's consent.

 

Confidentiality + security


All we know about you is treated as personal


FNB Swaziland has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information. What is personal information?

Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number, your assets and liabilities, your income and your payment records. Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information. In short, any information that we know about you will be regarded as your personal information.

 

Your personal information


All we know about you is treated as personal

How we collect your info

Compile relevant information when you use our services

Read more

Why we collect your info

To find out exactly what you need and want from us

Read more

Protection of your information

Built-in safeguards to ensure privacy

Read more

Correction of personal information

You can update or correct any of your personal information yourself

Read more

Info held by third party

Refer to the privacy policy of any such affiliate party

Read more

Cookies

Information to personalise your experience on this website

Read more
 

Changes to Privacy Policy


Policy kept up to date to guard your privacy


 

Changes to this Privacy Policy

We reserve the right, in our sole discretion to amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time. You agree to review the Privacy Policy whenever you visit this website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Which laws apply?

This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of the Kingdom of Eswatini and the Republic of South Africa (whichever is stricter). To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, we submit to the jurisdiction of the Kingdom of Eswatini.